Store Policy

In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!​

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- Xuri has a strict no refund / no return / no exchange / no cancellation policy. 

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- Xuri does not offer cash on delivery services.

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- Please make sure to check the description of the jewellery item you wish to purchase for size and material details.

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- All orders are processed within two working days and take approximately three to nine days to reach you depending on your location! Tracking Information will be sent to your registered email.

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- Please make sure to enter your address details as accurately as possible upon completing your purchase to avoid any delays.

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- At xuri, we own the copyright to everything we post and any act such as using pictures of our products on other platforms without permission will lead to legal action.